ROCK Terms & Conditions
ROCK is the trading name of Power and Sail Academy Gibraltar.
Your sailing course booking is with Peter Ormond of Power and Sail Academy, who is a RYA approved Commercial Yachtmaster®. Provisional bookings made by telephone, email or web site will be held for seven days. A completed and signed booking form, together with a deposit of 20% is required to secure a booking. The final balance of your P.A.S.A. course should be paid at least 28 days before the start of your sailing course. Failure to pay the balance within 28 days will result in your course being cancelled and your deposit forfeited.
Deposit payments can be made by bank transfer, personal cheque or Paypal. Balances can be paid by bank transfer, personal cheque or Paypal, with a 3% surcharge for Paypal.
It is highly recommended for all students to have there own personal insurance in place to cover there time on any course [Holiday insurance].
It is the responsibility of the student to have the correct passport or visa required.
All courses must be paid in full, 28 days prior to start date. The company reserves
the right to re-sell any places not paid in full when due.
Cancellation before final balance has been paid will incur the charge of the deposit only. Cancellation within 28 days of the course will incur a cancellation charge of 100%.
P.A.S.A will not accept any claims for circumstances beyond its control.
In the event of the company having to cancel any course, P.A.S.A will return any
payments made or reschedule the course. P.A.S.A cannot be held responsible for any changes in the sailing program made necessary because of high winds making it dangerous to sail.
The company reserves the right to refuse any person that is not capable of the course. This includes under the influence of alcohol or drugs or generally or disruptive to other students.
Any complaints should be forwarded directly to P.A.S.A. & entered in the complaints book that can be found on each vessel. All complaints will be dealt with by the Chief Instructor or the School Principle. Any dispute not settled by both parties shall appoint an arbitrator of the British Law Society.